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❶InfoDev have published 6 lessons from an analysis of 17 their pilot programmes see below. Even though being a part of the purchasing group has some cost advantages stemming from the collective bargaining power, there are also many disadvantages that are not entirely consistent with the organizations priorities.

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The main companies in this layer include Intops LED Company Ltd, which handles both the production of mobile phone cases and the assembly of mobile phones, and Interflex Company Ltd, which produces printed circuit boards PCBs.

The final layer in the supply chain is composed of small and medium-size parts suppliers located in industrial parks. As these companies supply lowcost parts, Samsung Electronics frequently switches among them, exacerbating price competition.

It also imports some parts from China. These are the companies most exploited by Samsung Electronics. How to overcome these challenges: Benefits of Supply Chain Management Improve customer satisfaction by matching his requirements Increase data integrity through limited manual intervention Improve match between Demand and Supply Consolidated and simplified channel Global end-to-end supply chain visibility Provide real-time visibility and early signals to the team members for a pro-active solving of constraints and exceptions Improve speed and productivity by reducing non value added workload.

Team members can focus on customer support. Analysis Limitations of Samsung Electronics Globalization that increase supply chain complexity and global sourcing Intensified competition and price pressures coupled with high market uncertainty Shortened and more complex product life cycle. Regulations changes requires companies to consider amount of carbon emission produced in the supply chain The Efficient supply chain: These are the Alternative Courses of Action to be considered to boost the supply chain performance of Samsung Supply Chain Resilience The supply chain resilience is the ability to be resilient for a system to return to its original state or move to a new and more desirable state after being disturbed.

This implies the flexibility of the supply chain system. The value-chain network strategy for companies is the integration of the acquisition of supplier or managing an extensively outsourced network of its trading partners. Both aim for value chain network strategies that allow better control of the end-to-end value chain.

This includes both upstream and downstream value chain partners, in order to gain better visibility of the whole value chain. Organization as a value chain.

This Supply chain organization is no longer limited to either inbound materials management or logistic. The role of supply managers is vastly changing with better emphasis on supply market intelligence, collaboration, and operational integration with suppliers Handfield et al, The adoption of demand-driven focus supply chain to influence and manage demand more efficiently.

Companies are shifting from the pursuit of efficiency cost minimization in production and distribution to responsiveness, matching quantity and variety of products supplied to meet required demands. Product life management The product life cycle of a company needs to adopt product life management PLM processes.

The advantage of adopting PLM processes is to help companies in aiming common product development processes involving collaboration with suppliers and contract manufacturers. The benefits of applying Product Life Management is the increase the re-use of its parts and decrease cycle to reduce marketing time.

Intel's Classmate , governments e. International Institute for Communication and Development , or virtual organizations e. One Laptop per Child. These would include the availability of software and hardware, the ability to share software as echoed in the Free Software movement , and the ability to sustainably connect to the internet. Capacity building and training in ICT: Digital content and services: Regulation of ICT Sector and digital rights: Projects which deploy technologies in underdeveloped areas face well-known problems concerning crime, problems of adjustment to the social context, and also possibly infrastructural problems.

Literacy issue is one of the major factors why projects fail in rural areas, proper education and training to make the user at least understand how to direct the application to get the proper information they needed.

Constant follow up with the community to monitor if the project is being used or implemented. Projects in marginalized rural areas face the most significant hurdles. Since people in marginalised rural areas are at the very bottom of the pyramid, development efforts should make the most difference in this sector. ICTs have the potential to multiply development effectsand are thus also meaningful in the rural arena.

However introducing ICTs in these areas is also most costly, as the following barriers exist:. Text user interfaces do not work very well; innovative Human Computer Interfaces are required. Lack of means to maintain the project: Corruption is one of the factors why it hampers the implementation of the ICT project in rural areas.

Trainings and seminars must be conducted according the suitable time of the farmers, to make sure that their daily routine for livelihood must be done first. The World Bank runs Information for Development Program infoDev, whose Rural ICT Toolkit analyses the costs and possible profits involved in such a venture and shows that there is more potential in developing areas than many might assume.

The potential for profit rises from two sources- resource sharing across large numbers of users specifically, the publication talks about line sharing, but the principle is the same for, e. Remittances are estimated to have a volume of upward of billion USD and websites have been established to take advantage of this fact e. What's crucial in making any ICT4D effort successful is effective partnership between four key stakeholders:. Public sector governments - from developed nations, developing nations, international bodies, and local governments.

InfoDev have published 6 lessons from an analysis of 17 their pilot programmes see below. These lessons are backed by a variety of examples as well as a list of recommendations, which should be read by everyone starting an ICT4D project.

When choosing the technology for a poverty intervention project, pay particular attention to infrastructure requirements, local availability, training requirements, and technical challenges. Simpler technology often produces better results. Existing technologies—particularly the telephone, radio, and television—can often convey information less expensively, in local languages, and to larger numbers of people than can newer technologies.

In some cases, the former can enhance the capacity of the latter. ICT projects that reach out to rural areas might contribute more to the MDGs than projects located in urban areas.

A growing perspective in the field is also the need to build projects that are sustainable and scalable, rather than focusing on those which must be propped up by huge amounts of external funding and cannot survive for long without it. Sustaining the project's scalability is a huge challenge of ICT for development on how the target user will continue using the platform.

Development on ICT is not one shot implementation but rather it is a complex process to undertake continuously and the progress of each project revolves around the all-encompassing education for adaptability of the technology. Also, the so-called "developing" countries, such as India or other South Asian countries like Sri Lanka, Pakistan, and Bangladesh, as also nations like Malaysia, China, Indonesia, Brazil, South Africa and many others have proved their skills in IT information technology.

In this context, unless these skills are tapped adequately to build on ICT4D projects, not only will a lot of potential be wasted, but a key native partner in the growth of this sector would be lost. Also there would be unnecessary negative impact on the balance of payments due to imports in both hardware and software.

Currently, the main two perspectives coming out of this sector either highlight the need for external aid to build infrastructure before projects can touch viability, or the need to develop and build on local talent. Both approaches are, of course, not mutually exclusive.

As it has grown in popularity, especially in the international development sector, ICT4D has also increasingly come under criticism. For instance, questions have been raised about whether projects that have been implemented at enormous cost are actually designed to be scalable, or whether these projects make enough of an impact to produce noticeable change. In Sri Lankan journalist Nalaka Gunawardene argues that thousands of pilot projects have been seeded without regard to generalisability, scalability, and sustainability, implying that these projects will always require external funding to continue running and that their impact is limited.

This sentiment echoes a report by the World Bank. For example, young males are tempted to spend their recreational time playing violent computer games. It is emphasized that local language content and software seem to be good ways to help soften the impact of ICTs in developing areas. Anriette Esterhuysen, an advocate for ICT4D and human rights in South Africa, pointed out that some ICT4D projects often gives more impetus to how ICT can help its beneficiary economically rather than helping them gain a society where social justice and equal rights prevails.

She believes that sustainable development can only be achieved if there is human rights and people can speak freely. Another point of appreciation against ICT4D is that its projects are seldom environmentally friendly. Beneficiary communities are often given the responsibility to dispose of the toxic electronic scrap when an equipment breaks down and is under repair.

Since transporting the equipment to a recycling facility is costly; the equipment is often disposed of improperly, thus contributing to the pollution of the environment. Graph of Internet users per inhabitants between and by International Telecommunication Union.

Mobile phone subscribers per inhabitants growth in developed and developing world between and ICT4D projects typically try to employ low-cost, low-powered technology that can be sustainable in developing environment. Desktop virtualization and multiseat configurations are probably the most simple and common way to affordable computing as of ICT4D projects needs to be properly monitored and implemented; the systems should be properly designed and user interface should be suitable to the target users.

ICT4D projects installed without proper skill with its beneficiary community has a tendency to fall short of its main objectives. For example, the usage of ICT4D projects in farming sector in third world countries, where a majority of the population are considered to be technically illiterate, projects lay idle and sometimes get damaged or become outdated.

Furthermore, there should be a line of communication between the project coordinator and the user for immediate response to the query or the difficulty encountered by the user. Addressing properly to the problem will help encourage the user for the interactivity and participation. One of its chief aims of the WSIS process was to seek solutions to help bridge the so-called " digital divide " separating rich countries from poor countries by spreading access to the Internet in the developing world.

Perspectives on the WSIS are available elsewhere on Wikipedia, and this covers links to civil society, Tunis , US priorities at WSIS, media responses, Tunis conference developments, roles for business and government, digital divide issues, the digital divide and the digital dilemma, common ground, a civil society study on WSIS, and external links.

Supplier relationship management is a comprehensive approach to managing an enterprise's interactions with the organizations that supply the goods and services it uses. The goal of supplier relationship management SRM is to streamline and make more effective the processes between an enterprise and its suppliers just as customer relationship management CRM is intended to streamline and make more effective the processes between an enterprise and its customers.

SRM includes both business practices and software and is part of theinformation flowcomponent of supply chain management SCM. SRM practices create a common frame of reference to enable effective communication between an enterprise and suppliers who may use quite different business practices and terminology.

As a result, SRM increases the efficiency of processes associated with acquiring goods and services, managing inventory, and processing materials. According to proponents, the use of SRM software can lead to lower production costs and a higher quality, but lower priced end product. Supplier relationship management SRM is a discipline of working collaboratively with those suppliers that are vital to the success of your organisation, to maximise the potential value of those relationships.

Once the sourcing procurement team has engaged a supplier there is a real need to maintain a balance of control in the new relationship to ensure the benefits of that deal are delivered.

This not only leads to the failure for delivering the projected on-boarding benefit but also creates frustrating and unsatisfactory relationships which in turn can impact service, cost and the ability to adapt to changing market influences. There are of course other benefits to creating robust relationships with suppliers from a customers observation especially if a standalone SRM function exists.

Cross category supplier measurement can take place, risk mitigation exercises both reactive and proactive can be undertaken and knowledge and innovation can be shared for mutual gain.

Equally an SRM function can create a community for the SRMs or Account Managers, Supply chain Consultants, Supplier Performance Managers in which they can centralize knowledge and deliver revenue generating opportunities for both parties through the exploration of additional, out of current contract business opportunities i.

There are a number of published concepts regarding effective SRM, however it is generally accepted as there are a number of key modules or building blocks. For the development or improvement of SRM, an organization needs to put into action a supplier segmentation approach that considers the internal needs of the business, spend, and also accounts for all risk and business criticality factors. Segmentation traditionally uses 4 categories:.

Where little or no SRM activity is undertaken as the suppliers provide infrequent one off goods or services. Where focus is placed upon cost and service levels as the supplier is providing off the shelf goods or short to midterm services that are not strategically important and are provided from a competitive market environment.

Here focus is placed upon continuous perfection to service levels and cost as the arrangements are more mid to long term, with some strategic value. An additional part of Segmentation relates to assessing the 'Power Dependency' of a relationship where approach, strategy, engagement and messaging tactics can be identified for certain types of supplier. Executive involvement is critical to the success of aligning the respective organisations strategic objectives and forms the basis of building a partnership and ultimately unlocking value for both organisations.

The key challenge is who owns the supplier relationship, with 9 ownership types having been identified. Procurement functions should take the central role in coordinating supplier relationships, whilst owning and co-ordinating the process, governance and technology. Traditionally there has been confusion about SRM solutions available with organizations implement contract management systems or supplier performance management solutions as an alternative which are still important but not SRM.

PC Worldis one of the United Kingdom's largest chains of mass-market computer superstores. There followed a period of expansion as more stores were opened across the country.

This expansion was partly driven by a series of acquisitions beginning with DN Computer Services plc in , followed by Byte Computer Superstores Ltd in and, more recently, MicroWarehouse in June The outside of the Southampton Central PC World store in December , carrying the originally proposed "New" logo The actual new logo is at the top of this page.

Stores also have a "PC Clinic", which offers advice and services. Some stores also have a "Component Centre" area, which contains more basic PC components such as motherboards, hard drives and cases. PCWorld in the UK was also due to undergo a style change at the beginning of , including a new logo, staff uniforms and store layouts as part of its image re-branding programme.

However current advertisements suggest that the proposed logo had been dropped and replaced with another new logo. During Easter , PC World launched a magazine advertising many of its services and products. It is called "Magazine" and published by futureplus. The magazine is free to collect from any PCWorld store, and comes out every quarter. This one of many moves Dell are making to sell their Desktops and Laptops to a wider market.

Failure to honour statutory responsibilities under the Sale of Goods Act see controversies below. Sales-oriented culture that pressurizes staff into promoting more expensive goods, regardless of suitability, occasionally with misleading or incorrect information and the use of bait-and-switch see false advertising below. Overcharging for repairs and lack of technical competence among technicians from seven sampled stores.

This involved adverts in major newspapers claiming staff no longer received commission, however this claim is misleading. The bonus is also based on other non-monetary metrics, such as customer satisfaction. In response to the perception that PCWorld staff are often young and lacking in knowledge and communications skills, in a set of e-learning courses called "The Power of Knowledge" were completed by 6, staffand the results were incorporated into their Christmas bonuses as an incentive for staff to improve their knowledge.

In , after 56 complaints from TV viewers, PCWorld was forced to remove an advert that gave misinformation about wireless networking. There have also been numerous other complaints over ads, particularly regarding goods advertised but not actually available in the stores.

One way to boost efficiency - from both logistical and environmental standpoint - is to share supply routes with corporate partners, he tells Supply Chain Standard. Curry's [another electronics retailer owned by the same conglomerate as PC World], so we only need one vehicle between us,'' he says.

Other sustainability initiatives at PC World include powering road fleets with biodiesel, redesigning delivery trucks to improve aerodynamics, using more roll-cages to reduce the need for cardboard, and returning delivery pallets to suppliers for reuse. Within their fast moving PC World retail outlets, the Dixons Group were using resources to price goods at the point of sale. They wished to free those resources to devote more time to customers by price labelling goods within the distribution warehouse.

The introduction of Opus Voice to control simultaneous picking and price labelling within their warehouse allowed this to be achieved. Increase in productivity allowed both operations to be done without any extra resources. To be successful in business, it is just as important to develop good relationships with suppliers as it is with customers. A supplier, with whom you have poor communications, could break the supply chain and cause dreadful supply problems for the delivery of your end product to your customers.

How do you improve communications with your suppliers - so that the supply chain is always intact? This ensures that your suppliers know what you want them to know. You can get your best presenter to deliver briefings live and encourage questions and answers from your online audience. Those people who are busy at the time it is delivered live can see an archive of it on-demand - 24 hours a day, 7 days a week. If they want to review some part of the presentation for greater understanding, they can relook at the archive at any time.

And you can get lots of feedback - you'll know who attended your sessions, and you'll be able to monitor their progress and understanding of your objectives. The costs are low - the returns in good supplier relations are high! We all have something of a need, a need for speed, and while most won't have an opportunity to go all Maverick on some MIGs somewhere over the Indian Ocean, wecando our best to get the quickest wireless on offer.

The seven page test splits everything out by city and goes into more details than we'll tire you with here, but do note that all this testing was done in urban areas, so don't forget to double-check the coverage map before you sign the next 24 months of your life away. In order to place this business online, the entity in the preceding diagram must be assigned to the following organizations:.

As well, the administrators who will maintain the online site, the Site Administrators, are added directly under the root. The supply chain management organization is created to own all of the supply chain related organizations with the exclusion of the organization that owns the suppliers. The supply chain management organization owns the following child organizational units:.

The supplier hub organization is created to own the supplier hub. The administrators who maintain the supplier hubs functions, as well as administering the supplier organization, are termed channel administrators and are owned directly by the supplier hub organization. The asset store organization is created to own all assets that are used to create stores for suppliers.

The supplier organization is created to own all of the suppliers in the supply chain. A child organization is created for each supplier. A new supplier organization is created under the parent supplier organization, for each supplier store. The administrators who maintain the store's functions are termed supplier administrators and are owned directly by the corresponding supplier organization.

Buyers are given their own organization under the root. All buyers are owned by the corresponding buyer organization. I would be analyzing the various systems used by PC World in the Supply Chain process, will be presenting their basic architecture and discussing their prominence. At this stage, I would be more concentrating on the activities downstream of the value chain.

I would be presenting the entire cycle right from product presentations on the internet to the transaction being closed. I would be concentrating on the virtual books are affected by these activities. At this stage, my research will be pragmatic. Using structured questionnaires, I would be interviewing customers on their purchase experiences.

Concentration will be on activities downstream in the process. Though, I would be studying both the instore and online purchases, highlighting will more be on online transactions, due to data mining restrictions within the company.

I would be composing my questionnaires on the following most frequently experienced problems Arthur Anderson, in purchases:. How much of it is true for PC World is the hypothesis that I wish to discuss.

The guidelines states that all research work must be conducted at the highest levels of honesty. BERA, supply chain management is important to deliver the products and services to end customers. As referenced in many publications, undoubtedly, the role of supply chain management is an important factor in boosting the organizational success. On a separate perspective, consumer behavior is also an essential factor toward organizational viability into years to come.

Qualitatively, preliminary studies have been undertaken concerning the connection between supply chain management and customer satisfaction, as well as the connection between consumer behavior and customer satisfaction, in trying to recognize the clear distinctions of each topic toward ensuring customer satisfaction.

This paper attempts to bring out the significance of both issues combined in relation to customer satisfaction. If the preliminary studies emphasized in automotive and food industries, this paper attempts to analyze the small and medium enterprises in service industry.

It is expected that the increasing roles of supply chain management and consumer behavior in small and medium enterprises are able to improve the overall organizational performance. A cluster sampling methods is incorporated in this study to note the characteristics of those small and medium enterprises in certain locations.

Variables chosen in this study are mainly covered the traditional SERVQUAL dimensions of tangible, reliability, responsiveness, assurance, and empathy.

Aside from the qualitative analyses, which are based on interviews and field observations, a combination of statistical software packages are utilized as tools toward building quantitative analysis of the study. Research is conducted by gathering data from primary and secondary sources in service industries in Jakarta, and Bandung. As stated, it is expected that such studies would reveal the significance of supply chain management and consumer behavior in boosting the customer satisfaction level toward organizations' products and services.

It is expected that such issues are mostly true for small and medium enterprises, perhaps. Successful SCM requires a change from managing individual functions to integrating activities into key supply chain processes.

The marketing department, responding to customer demand, communicates with several distributors and retailers as it attempts to determine ways to satisfy this demand. Information shared between supply chain partners can only be fully leveraged through process integration. Supply chain business process integration involves collaborative work between buyers and suppliers, joint product development, common systems and shared information.

According to Lambert and Cooper , operating an integrated supply chain requires a continuous information flow. However, in many companies, management has reached the conclusion that optimizing the product flows cannot be accomplished without implementing a process approach to the business. The key supply chain processes stated by Lambert are:. Much has been written about demand management. Best-in-Class companies have similar characteristics, which include the following: One could suggest other key critical supply business processes which combine these processes stated by Lambert such as:.

Customer Relationship Management concerns the relationship between the organization and its customers. Customer service is the source of customer information. It also provides the customer with real-time information on scheduling and product availability through interfaces with the company's production and distribution operations. Successful organizations use the following steps to build customer relationships:. Strategic plans are drawn up with suppliers to support the manufacturing flow management process and the development of new products.

In firms where operations extend globally, sourcing should be managed on a global basis. The desired outcome is a win-win relationship where both parties benefit, and a reduction in time required for the design cycle and product development. Also, the purchasing function develops rapid communication systems, such as electronic data interchange EDI and Internet linkage to convey possible requirements more rapidly. Activities related to obtaining products and materials from outside suppliers involve resource planning, supply sourcing, negotiation, order placement, inbound transportation, storage, handling and quality assurance, many of which include the responsibility to coordinate with suppliers on matters of scheduling, supply continuity, hedging, and research into new sources or programs.

Here, customers and suppliers must be integrated into the product development process in order to reduce time to market. As product life cycles shorten, the appropriate products must be developed and successfully launched with ever shorter time-schedules to remain competitive. According to Lambert and Cooper , managers of the product development and commercialization process must:. The manufacturing process produces and supplies products to the distribution channels based on past forecasts. Manufacturing processes must be flexible to respond to market changes and must accommodate mass customization.

Orders are processes operating on a just-in-time JIT basis in minimum lot sizes. Also, changes in the manufacturing flow process lead to shorter cycle times, meaning improved responsiveness and efficiency in meeting customer demand. Activities related to planning, scheduling and supporting manufacturing operations, such as work-in-process storage, handling, transportation, and time phasing of components, inventory at manufacturing sites and maximum flexibility in the coordination of geographic and final assemblies postponement of physical distribution operations.

It is also through the physical distribution process that the time and space of customer service become an integral part of marketing, thus it links a marketing channel with its customers e. This is not just outsourcing the procurement of materials and components, but also outsourcing of services that traditionally have been provided in-house.

The logic of this trend is that the company will increasingly focus on those activities in the value chain where it has a distinctive advantage, and outsource everything else. This movement has been particularly evident in logistics where the provision of transport, warehousing and inventory control is increasingly subcontracted to specialists or logistics partners.

Also, managing and controlling this network of partners and suppliers requires a blend of both central and local involvement. Hence, strategic decisions need to be taken centrally, with the monitoring and control of supplier performance and day-to-day liaison with logistics partners being best managed at a local level.

Experts found a strong relationship from the largest arcs of supplier and customer integration to market share and profitability. Taking advantage of supplier capabilities and emphasizing a long-term supply chain perspective in customer relationships can both be correlated with firm performance.

As logistics competency becomes a more critical factor in creating and maintaining competitive advantage, logistics measurement becomes increasingly important because the difference between profitable and unprofitable operations becomes more narrow. Kearney Consultants noted that firms engaging in comprehensive performance measurement realized improvements in overall productivity. According to experts, internal measures are generally collected and analyzed by the firm including.

External performance measurement is examined through customer perception measures and "best practice" benchmarking, and includes 1 customer perception measurement, and 2 best practice benchmarking. Currently there is a gap in the literature available on supply chain management studies: A few authors such as Halldorsson, et al. Supply chain sustainability is a business issue affecting an organisation's supply chain or logistics network and is frequently quantified by comparison with SECH ratings.

SECH ratings are defined associal, ethical, cultural and healthfootprints. Consumers have become more aware of the environmental impact of their purchases and companies' SECH ratings and, along with non-governmental organisations [NGO]s , are setting the agenda for transitions to organically-grown foods, anti-sweatshop labour codes and locally-produced goods that support independent and small businesses. The SCM components are the third element of the four-square circulation framework.

The level of integration and management of a business process link is a function of the number and level, ranging from low to high, of components added to the link Ellram and Cooper, ; Houlihan, Consequently, adding more management components or increasing the level of each component can increase the level of integration of the business process link. The literature on business process re-engineering, buyer-supplier relationships, and SCM suggests various possible components that must receive managerial attention when managing supply relationships.

Lambert and Cooper identified the following components:. However, a more careful examination of the existing literature leads to a more comprehensive understanding of what should be the key critical supply chain components, the "branches" of the previous identified supply chain business processes, that is, what kind of relationship the components may have that are related to suppliers and customers. Bowersox and Closs states that the emphasis on cooperation represents the synergism leading to the highest level of joint achievement Bowersox and Closs, A primary level channel participant is a business that is willing to participate in the inventory ownership responsibility or assume other aspects of financial risk, thus including primary level components Bowersox and Closs, A secondary level participant specialized is a business that participates in channel relationships by performing essential services for primary participants, including secondary level components, which support primary participants.

Third level channel participants and components that support the primary level channel participants and are the fundamental branches of the secondary level components may also be included. Consequently, Lambert and Cooper's framework of supply chain components does not lead to any conclusion about what are the primary or secondary specialized level supply chain components see Bowersox and Closs, , p. That is, what supply chain components should be viewed as primary or secondary, how should these components be structured in order to have a more comprehensive supply chain structure, and how to examine the supply chain as an integrative one See above sections 2.

Reverse logistics is the process of managing the return of goods. Reverse logistics is also referred to as "Aftermarket Customer Services". In other words, any time money is taken from a company's warranty reserve or service logistics budget one can speak of a reverse logistics operation.

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Medicine essays Miscellaneous essays Psychology essays Religious studies essays Science essays Sociology essays Essays menu. Objectives of the Study: Why is the Study Important? Theoretical framework During my research, I would mostly be guided by the works of Walsham Grace. Research Problem and Research Questions: Through my research, I aim to answer the following questions: How is Supply chian organised at PC World?

A case study on the way the whole value chain is organised at PC World. What is the role of ICT in the value chain? What does PC World manage its Supplier relations?

A case study on the way PC World manages long term relations with its key suppliers. How is the supply chain affecting customer satisfaction? A numerical analysis based on customer responses to structured questionnaires. What can be done to improve? Recommendations based on data gathered from respondents. How are the proposed changes to be implemented?

A detailed recommendation on the way change is to be implemented ensuring minimal impact on the service delivery during the transition stage. How will this improve business efficiency? My work will be done on three dimensions: Organization of Supply Chain. Impact of ICT systems on the supply chain. Impact of the Supply Chain on Customer Service. Though I would be undertaking my research as comprehensively as possible, inherent are the following limitations: My course semester does not allow me to conduct a detailed and an exhaustive research that I had planned for.

As such, there might be a few important areas which I may be forced to overlook. However, I would be covering most of the important disciplines. An Organization's supply chain, information about its ERP and key supplier contracts are sensitive company information which might be very difficult to reproduce.

Hence, I anticipate myself as not being able to publish a few of my findings. However, I have secured the management's support for my research and should be able to publish most of my findings. Few of the company's suppliers are located overseas. It would not be financially feasible for me to travel and cover every major company suppliers. Hence, my work is confined to the major suppliers having physical operations in the UK. Supply Chain Management It is the efficient planning implementing and controlling of the activities in the supply chain of an organization.

It organizes the network of business that provides products and services. Some researchers distinguish logistics and Supply Chain Management, while others consider the terms to be similar. Supply Chain Management can be used even as a software. Supply chain event management is a study how a supply chain is organized in an organization and how solutions are created for the problems which occur during the implementation of supply chain in an organization.

Issues in Supply chain and supply chain management Supply chain management must deal with the following limitations: The major limitation of supply chain management is Distribution Network Configuration. It means the supply chain is affected by the number of suppliers, the location where they are? And the network missions of suppliers. It also influenced by the production facilities and distribution centers, warehouses, cross-docks etc.

The Distribution Strategy also affects the supply chain. During replacement strategy and transportation control the supply chain management gets affected. While sharing valuable information regarding demand signals, forecasts, inventory and transportation that information might get integrated and affect the total supply chain management.

The quantity and location of inventory affects the supply chain which includes raw materials, work-in-process and finished goods. The cash flow at each level of supply chain also affects the supply chain. The flow of tasks in the supply chain, such as fulfillment of the order, procurement of inventory, warehousing and transporting of goods. Strategic Activities in Supply Chain Management The Strategic activities include the optimization of the strategic network of an organization such as the number of storehouses their location and capacities, the distribution centers and their facilities etc.

It involves the creation of communication network among the members of the supply chain and it should create an improvement in the supply chain activities like docking, shipping, logistics, transport etc. It includes the coordination of the designing and development of the products and should integrate the existing and the new products into the supply chain. It should accommodate the use of It into the supply chain to support the activities in the supply chain.

It should integrate the supply chain activities with that of the overall organization's activities. Operational Activities in Supply Chain Management It involves activities and decisions related to day to day activities related to planin and production at all levels of supply chain. It involves the forecasting of production facilities and requirement in the supply chain every moment. It involves planning and forecasting of Demand and converting the demand into supply and sharing it with all the members of the supply chain.

Planning and forecasting, coordinating the demand forecast of all customers and sharing the forecast with all suppliers.


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Supply Chain Management essays Supply Chain Management "is the combination of art and science that goes into improving the way your company finds the raw components it needs to make a product or service, manufactures that product or service and delivers it to customers" (Koch ).

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Supply chain management (SCM) is the management of a network of interconnected businesses involved in the ultimate provision of product and service packages required by end customers. Supply Chain Management spans all movement and storage of raw materials, work-in-process inventory, and finished goods from point-of-origin to point-of-consumption.

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Supply Chain Management Essay Examples. 17 total results. An Introduction to Supply Chain Management. 1, words. 4 pages. A Study on the Supply Chain, Distribution Management, and Optimization of Wal-Mart. words. 2 pages. A Look at Supply Chain Management and Its Importance in Today's Economy. words. Supply Chain Management & IT - Supply Chain Management & IT Introduction Supply Chain Management (SCM) has become such an integral and essential part of every day business that entire fields of major are dedicated solely to it.

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It applies and organizes its supply chain activities to create resilience toward highly volatile market and generate competitive advantages against its peers. The Supply Chain Management of Samsung includes the sequence of its organizations’ facilities, functions and activities that are involved in producing and delivering product or service. SUPPLY CHAIN MANAGEMENT TERM PAPER ON FLEXIBILITY IN SUPPLY CHAIN MANAGEMENT Submitted by Ashish ROLL NO. SEC-A MBA (IB) - Flexibility in supply chain management Objective of this paper: To show the flexibility in Supply chain management.